Social media is often an outlet for anger and aggression. When negativity is directed at your brand, your response strategy says a lot about your preparation, your brand’s identity, your transparency, and your ability to function during a crisis. We help your team develop response strategies for a variety of situations, and teach them how to manage and alleviate negative feedback through effective response and communication.
If you’re not ready to outsource your social media strategy, but want to be able to succeed on your own, Bravr’s social media consultancy is a great option. Our experts will be happy to work with you through the research and planning process and hold workshops covering key challenges, allowing you to tackle social media with preparation and effectiveness.